Shipping
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Processing Time
Each order is prepared with care. Please allow 3–5 business days for processing before your item ships. -
Shipping Rates & Times
Shipping costs are calculated at checkout. Delivery timelines vary depending on your location and chosen shipping method. -
Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can follow your package’s journey. -
International Orders
We are pleased to share our work worldwide. Please note that customs duties and taxes may apply depending on your country’s regulations.
Returns
At Rarity and Bloom, each piece is thoughtfully crafted, one-of-a-kind, and made in collaboration with artists we deeply respect. Because of this uniqueness, all sales are final.
That said, we want you to feel cared for:
- If your order arrives damaged in transit, please contact us within 7 days of delivery with photos. We will arrange a replacement or refund.
- If your item arrives not as described, we’ll make it right.
- We are unable to accept returns or exchanges due to personal preference (size, color, or change of mind).
Questions?
If you have any concerns about your order, please reach out to us at hello@rarityandbloom.com — we’ll always do our best to support you.
Damages
If the product is damaged, you must make note of it immediately when signing for delivery and send photos to hello@rarityandbloom.com the day of delivery.
Rarity & Bloom will pay for shipping defective, damaged, or incorrect merchandise at our cost.
Remember to keep all the original packaging for any items that need to be returned. All returns need to be authorized by our customer service department prior to being processed.
Items that become damaged after use are non-refundable.
Cancellations
If you would like to cancel an order, please email or call our customer service team immediately to avoid return shipping fees.
Cancellations received before shipment will receive a full refund.
Orders canceled after items have shipped will follow our 30-Day Return policy and will be subject to return shipping costs.
Other Return Policy Notes:
• If a certain product does not support the return policy stated above, this will be noted in the product descriptions or in the product-specific return information.
• Products that are specified as certified pre-owned or used are ineligible for a return
• Rarity & Bloom only sells to purchasers who intend to use the item(s) for the duration of their economic life. Orders purchased for the specific purpose of a "one-time use or temporary use" are not eligible for return under any circumstances. This includes but is not limited to: orders intended for use in a trade show or a conference venue, orders that are purchased by promotional companies, and orders that are purchased by trade show facilitators.
Shipping
Shipping is FREE on all orders to customers within USA, excluding Hawaii, (we are based out of Alaska).
We don't want to mess around with fine print and extra charges; we like things to be simple and easy.
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Order Confirmation:
As soon as you place your order you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase.
As soon as we receive your order, we automatically check to confirm that your order is in stock and available for immediate shipment. If your item is on back-order or unavailable, we will void the pre-authorization and reach out to you via e-mail to see if alternate arrangements can be made.
If your item(s) are available for immediate shipment (within 5 business days) we will process the charges and get to work preparing your order for shipment.
Order Shipment:
If your order is in stock and we process the charges to your credit card, it will ship within three business days from the date of your order.
We will send you shipping confirmation within 24 hours of your order leaving the warehouse to the email address you provided when checking out.
If you do not receive shipping confirmation from us within four business days of your order, feel free to follow up with us at hello@rarityandbloom.com.
International Orders:
We will happily ship our fantastic products to international customers. Due to the extremely wide variety of product dimensions, we will provide an up-to-date shipping price quote for you on request.
If you are happy with our shipping quote, we will prepare an order and payment through our ultra-secure online payment gateway.
Damages:
Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery or refuse to accept the delivery.
If you do accept delivery, you are required to immediately take photos using your smartphone or camera of the damaged packaging or products inside the packaging.
If your item(s) arrive damaged, please send photos to hello@rarityandbloom.com, then visit our Returns page and lodge your return claim online.